RAF Terms of use

As used herein: “Referrer” means a User who refers Potential Customer(s); “Referred Customer” means a Potential Customer referred by Referrer under the Program; and “Participants” means “Referrers” and “Referred Customers” participating in the Program.

Users may participate in the Program by accessing the “Refer a Friend” option under their Payoneer Account at payoneer.com website or by Mobile Application, and following the on-screen instructions to refer as many Potential Customers as they want to Payoneer by entering each Potential Customer’s name and email addresses in the “Refer a Friend” box. Referrers must be valid Payoneer Users that are not legally prohibited from providing the personal information (e.g., name and email address) of each Referred Customer.

Potential Customers may participate in the Program by completing the registration to the Payoneer Payment via the Referral Link (defined below) they receive from the Referrer. Potential Customers must be 18 years old or older and not legally prohibited from participating in the Program.

Turkish residents are not eligible to participate in the Program.

For every “Qualifying Referral” (defined below), a Participant may be eligible to receive a “Reward” (also defined below), provided Participant is otherwise eligible under, and fully compliant with, these Terms and Conditions. We reserve the right to disqualify any User or Referred Customer at any time from participation in the Program if such User or Referred Customer does not comply with any of these Terms and Conditions and/or any other applicable terms and conditions for other Payoneer Services.

Referred Customers must be businesses or individuals engaging in commercial activity for the sale of goods and/or services. Referrers must only refer real third-party Potential Customers who meet the requirements of these Terms and Conditions. Referrers may not misuse or exploit the Program, and accordingly may not, for example, create multiple or fake accounts under his/her/its name or participate in the Program using multiple or fake email addresses or identities. Payoneer reserves the right, at its own discretion, to (1) disqualify any Referrer from the Program (2) disqualify any Referred Customer directly or indirectly originating from or associated with such Referrer, (3) deactivate any existing or future Referral Link(s) directly or indirectly originating from or associated with such Participant and (4) cancel any Reward(s) directly or indirectly attributable to such Participant, if it determines, at its own discretion that the integrity of the Program is misused or Participant is attempting to undermine the fairness, integrity or legitimate operation of the Program in any way including, without limitation, by cheating, hacking, deception, or any other unfair practices of intending to annoy, abuse, threaten or harass any other users or representatives of Payoneer, or by bulk distribution of Referral Links, distribution to strangers, creating fake accounts, using bots, by fraudulent means, paid advertisement, Payoneer’s name or logos or copyrighted materials, affiliate networks, or social networks.

By following the on-screen instruction under “Refer a Friend” page under your online Payoneer Account, Referrers will be provided with a unique referral link (including via a QR code)  (“Referral Link”) to share with Potential Customers, via e-mail, or by any other means of communication elected by the Referrer. Potential Customers may then use the Referral Link to register for the Payoneer Services. Referral Links will be issued only to active Users in good standing with Payoneer, who have received payments directly into their Payoneer Balance by utilizing the Payoneer Services. The payments must be in an aggregated volume of at least USD 1,000 (or its equivalent in other currencies, not including any type of self-funding as applicable) since their registration as a User. A User must be registered with the Program to be issued a Referral Link but no purchase is required. It is the Referrer’s responsibility to communicate precisely the Referral Link as received, without any typos or other mistakes.

Rewards will only be awarded for Qualifying Referrals. A “Qualifying Referral” means that all of the following cumulative conditions are met:

• The Referred Customer was not previously registered with Payoneer under any email address or alias;
• Neither the Referrer nor the Referred Customer is a Turkish resident.
• The Referred Customer is 18 years or older and approved for registration by Payoneer to receive Payoneer Services, subject to Payoneer’s Know Your Customer (“KYC”) process and Payoneer’s approval policies in place at the time of the Referred Customer’s application to register;
• The Referred Customer completed the registration process with Payoneer using the Referrer’s Referral Link. If a Referred Customer registers with Payoneer using any other link or method, the registration will not count as a Qualifying Referral and neither the Referrer nor the Referred Customer will earn Reward with respect thereof;
• The Referred Customer’s Payoneer Balance was directly loaded with an aggregated volume of at least $1,000 (or its equivalent in other currencies, not including any type of self-funding as applicable, or such other amount specified in the landing page from which the Referred Customer accessed these Terms and Conditions) during the first year (or such other timeframe specified in the landing page from which the Referred Customer accessed these Terms and Conditions) commencing as of registration with Payoneer; provided that in respect to payments received via ACH Bank Debit or credit card in response to a Payment Request through Payoneer’s Billing Service, three months shall have lapsed from the payment(s) date (and such three months shall transpire prior to the end of the first year as aforesaid) and such payments were not canceled, charged back or disputed;
• The $1,000 (or such other amount specified in the landing page from which the Referred Customer accessed these Terms and Conditions) minimum payment shall not include payments received from eBay (due for sale activity on the eBay platform), from any other registered Payoneer User(s), from any electronic wallet or from any self-funded source, or payments not directly received into the Referred Customer’s Payoneer Balance.
• Referrer is an active User in good standing with Payoneer, who has received payments directly into his/her Payoneer Balance by utilizing the Payoneer Services in an aggregated volume of at least USD 1,000 (or its equivalent in other currencies; excluding any type of self-funding, payments received from eBay, from any other registered Payoneer User(s), from any electronic wallet, or payments not directly received into the Referrer’s Payoneer Balance) since their registration as a User.

Only one Qualifying Referral shall be deemed generated for each Referred Customer. Any additional or subsequent use of the Payoneer Services made by a Referred Customer will not be treated as a Qualifying Referral. Each Referrer can check the status of their Referred Customers and view the status of Referrer’s Qualifying Referrals by via “Refer a Friend” page under the Payoneer Account.

A Reward valued at US $25 (twenty five US dollars) (or such other amount as specified in the landing page from which the Referred Customer accessed these Terms and Conditions) (the “Reward”) shall be awarded by Payoneer to each of the Referrer and the Referred Customer that are parties to a Qualified Referral. Payoneer may set a maximum amount of Qualifying Referrals per calendar year with respect to aggregate Rewards that may be earned. Rewards will be credited to Participants’ Payoneer Account, and may be viewed in “Refer a Friend” under Referrer’s online Payoneer Account via our website. Rewards may be subject to verification by Payoneer in its sole discretion. Payoneer may withhold or cancel a Reward in connection with an investigation, fraud, or misuse of the Program, or refuse to process any transaction it deems fraudulent, suspicious, or in violation of these Terms and Conditions, or if Payoneer believes it will impose an undue liability on it, its subsidiaries, affiliates or any of their respective officers, directors, employees, representatives and agents. Payoneer reserves the right, at its own discretion, to (1) disqualify any Referrer from the Program (2) disqualify any Referred Customer directly or indirectly originating from or associated with such Referrer, (3) deactivate any existing or future Referral Link(s) directly or indirectly originating from or associated with such Participant and (4) cancel any Reward(s) directly or indirectly attributable to such Participant, if it determines, at its own discretion that the integrity of the Program is misused or Participant is attempting to undermine the fairness, integrity or legitimate operation of the Program in any way including, without limitation, by cheating, hacking, deception, or any other unfair practices of intending to annoy, abuse, threaten or harass any other users or representatives of Payoneer, or by bulk distribution of Referral Links, distribution to strangers, creating fake accounts, using bots, by fraudulent means, paid advertisement, Payoneer’s name or logos or copyrighted materials, affiliate networks, or social networks. All of Payoneer’s decisions are final and binding, including decisions as to whether a Qualifying Referral Reward is valid. Rewards have no monetary value and may not be redeemed for cash. Rewards are not transferable and may not be auctioned, traded, bartered or sold.

We reserve the right to modify or amend at any time the methods through which Rewards are earned.

Additionally, Referrers must not use any paid advertisement to promote the Payoneer Services or the Program, including but not limited to, paid search marketing, advertisements (banners), affiliate networks, paid email campaigns and other similar methods. Referrers may not use illegal or otherwise objectionable content in connection with any communications relating to the program and/or any referrals made under the Program. Referrer’s URL(s) cannot contain the Payoneer name or any variation, combination or misspelling of the Payoneer name.

Other than as specifically set forth in these Terms and Conditions, Referrers may not use the Payoneer name and/or any of Payoneer’s marks or logos at any time. Referrers may not use the MasterCard name or logo at any time.

Each Participant will be responsible for any tax reporting and/or payment obligations under applicable in respect to any Reward received under the program.

Participant acknowledges that if it/he/she chooses to participate in the Program, it/he/she may be required to submit to Payoneer certain personal information about them such as name and e-mail address, and additional information reasonably requested by Payoneer. A Participant’s participation in the Program constitutes permission to Payoneer to use any Participant’s first and last name, company or business name, profile information, email address, biographical information, and city and state address for any and all promotional or advertising purposes in connection with the Program, on a worldwide basis and in all forms of media without review, permission or further compensation of any amount or kind whatsoever, unless prohibited by law.

Referrers shall as part of the referral under the Program be providing Payoneer with e-mail addresses of Referred Customers. Referrers may not provide the e-mail addresses of a Potential Customer where legally prohibited.

The personal information will be collected, processed and used in accordance with Payoneer’s Privacy Policy.

The personal information may be used by Payoneer to contact Participants with regard to participation in the Program and to receive communications from Payoneer.

Referred Customers may notify Payoneer if they are not interested in receiving communications from Payoneer and/or do not wish to participate in the Program by clicking “unsubscribe” in the first communication they receive via the Refer a Friend Program.

Any Referred Customers participating in the Program acknowledge and agree that by registering to the Payoneer Services via the Referral Link, he/she/it is, among other things, agreeing that (i) the Referrer will be notified when the Referred Customer completed the registration process with Payoneer using the Referrer’s Referral Link, and (ii) the Referrer will be notified when the Referred Customer receives a minimum of $1,000 in payments (or such other amount as specified in the landing page from which the Referred Customer accessed these Terms and Conditions) through Payoneer.

By participating in the Program, Participants agree to release and hold harmless Payoneer and its respective affiliates and subsidiaries from any claim, demand, damage, loss, liabilities, costs or expenses (including legal fees, fines or penalties) caused by, arising out of, in connection with, or related to their breach of any applicable law or regulation and/or participation in the Program. This provision shall survive termination of the relationship between Participants and Payoneer.

Payoneer and its respective affiliates and subsidiaries shall not be liable for: (i) late, lost, delayed, stolen, misdirected, incomplete unreadable, inaccurate, garbled or unintelligible entries, communications or affidavits, regardless of the method of transmission; (ii) telephone system, telephone or computer hardware, software or other technical or computer malfunctions, lost connections, disconnections, delays or transmission errors; (iii) data corruption, theft, destruction, unauthorized access to or alteration of entry or other materials; (iv) any injuries, losses or damages of any kind resulting from acceptance, possession or use of a Reward, or from participation in the Program; or (v) any printing, typographical, administrative or technological errors in any websites or materials associated with the Program. Payoneer disclaims any liability for damage to any computer system resulting from participating in, or accessing or downloading information in connection with this Program, and reserves the right, in its sole discretion, to cancel, modify or suspend the Program should a virus, bug, computer problem, unauthorized intervention or other causes beyond Payoneer’s control, corrupt the administration, security or proper administration of the Program.

Payoneer and its respective affiliates and subsidiaries shall not be liable to any Participant for failure to provide any Reward or any part thereof, by reason of any acts of God, any action(s), regulation(s), order(s) or request(s) by any governmental or quasi-governmental entity (whether or not the action(s), regulations(s), order(s) or request(s) prove(s) to be invalid), equipment failure, threatened terrorist acts, terrorist acts, air raid, blackout, act of public enemy, earthquake, tornado, tsunami, war (declared or undeclared), fire, flood, epidemic, explosion, unusually severe weather, hurricane, embargo, labor dispute or strike (whether legal or illegal), labor or material shortage, transportation interruption of any kind, work slow-down, civil disturbance, insurrection, riot, or any other similar or dissimilar cause beyond any of Payoneer’s and its respective affiliates’ and subsidiaries’ control.

Under no circumstances will Participants be entitled to any claim for any losses or damages, and Participants hereby waive all rights to claim punitive, incidental, consequential and any other damages, and waives any and all rights to have damages multiplied or otherwise increased.

Participants agree not to use the Program to:

• Violate applicable law;
• Infringe the intellectual property rights of Payoneer or any third parties;
• Stalk, harass, or harm another individual or use the Program in any way that may be offensive to another individual or entity, including but not limited to using the Refer a Friend email function to send out any content that may be considered offensive to another individual or entity.
• Collect or store personal data about other Participants, other than as set forth in these Terms and Conditions;
• Impersonate any person, or otherwise misrepresent Participant’s identity;
• Interfere with, disrupt or violate the Terms and Conditions or servers or networks connected to the Program; or disobey any requirements, procedures, policies, or regulations of such networks;
• Attempt to gain unauthorized access to the Program, or to other accounts, computer systems, or networks connected to the Program;
• Transmit any file that contains viruses, worms, Trojan horses, or any other contaminating or destructive features;
• Interfere with another Participant’s use of the Program;
• Use the Program to conduct any activity or solicit the performance of any illegal activity or other activity that infringes the rights of others; and
• Resell, barter, trade, auction or otherwise generate income by providing access to the Program to others.

If a Referrer provides a Referral Link to a Referred Customer by email, the email must be created and distributed in a personal manner that is appropriate and customary for communications with friends, colleagues and business acquaintances. Bulk email distribution, distribution to strangers, or any other promotion of a Referral Link in a manner that would constitute or appear to constitute unsolicited commercial email or “spam” in Payoneer’s sole discretion is expressly prohibited and may be grounds for immediate termination of the Referrer’s participation in the Program, the Referrer’s Payoneer Account and Referrer’s eligibility for Payoneer Services, including deactivation of the Referral Link.

Payoneer may prohibit a Participant from participating in the Program or receiving a Reward, or deactivate any Referral Link of such Participant or any Referral Link directly or indirectly associated with such Participant, in its sole discretion, if it determines that such Participant is attempting to undermine the fairness, integrity or legitimate operation of the Program in any way including, without limitation, by cheating, hacking, deception, or any other unfair playing practices of intending to annoy, abuse, threaten or harass any other users or representatives of Payoneer. Use of any automated system to participate is strictly prohibited and will result in disqualification of the Participant, the deactivation of referral link(s) in connection with such Participant including Referred Customers’ Referral Links, and cancellation of any direct or indirect Rewards. Participants may not enter with multiple or fake emails addresses or accounts, use fictitious identities or use any system, bot or other device or artifice to participate in the Program or receive a Reward. Payoneer reserves the right to disqualify any Participant and/or cancel any Reward(s) it finds to be tampering with the entry process or the operation of the Program or violating these Terms and Conditions. Referrals generated by a script, macro or other automated means will be disqualified. If a solution cannot be found to restore the integrity of the Program, we reserve the right to cancel, change, or suspend the Program.

ANY ATTEMPT TO DELIBERATELY DAMAGE OR UNDERMINE THE LEGITIMATE OPERATION OF THE PROGRAM MAY BE IN VIOLATION OF CRIMINAL AND CIVIL LAWS AND WILL RESULT IN DISQUALIFICATION FROM PARTICIPATION IN THE PROGRAM. SHOULD SUCH AN ATTEMPT BE MADE, PAYONEER RESERVES THE RIGHT TO SEEK REMEDIES AND DAMAGES (INCLUDING ATTORNEY FEES) TO THE FULLEST EXTENT OF THE LAW, INCLUDING CRIMINAL PROSECUTION.

Participants may contact Payoneer for any issue and/or for any additional information, at any time through “Contact Us” at www.payoneer.com, or by sending a message to Payoneer Customer Support via the “Support Center” links on our website at www.payoneer.com.

The Program is operated by Payoneer Inc. from the United States. These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of Delaware in the United States of America for operation of the services by Payoneer Inc.

Any disputes, controversies or claims arising out of or in connection with these Terms and Conditions or otherwise in connection the program shall be brought exclusively in the courts of the State of Delaware (except where prohibited by US law) who shall have exclusive jurisdiction in relation to same.

If any part of these Terms and Conditions is found by a court of competent jurisdiction to be invalid, unlawful or unenforceable then such part shall be severed from the remainder of the Terms and Conditions, which shall continue to be valid and enforceable to the fullest extent permitted by law. Payoneer’s failure to enforce any term of these Terms and Conditions shall not constitute a waiver thereof.

Payoneer reserves the right to make changes or additions to these Terms and Conditions for any reason at any time. Payoneer reserves the right to cancel or suspend this Program should it determine, in its sole discretion, that the administration, security or fairness of this Program has been compromised in any way.